FREQUENTLY ASK QUESTIONS
- How many days will my order
- How much is the Shipping &
Handling Charges and Do you have express shipping?
- Do you accept an International
- How to Redeem a Gift Cards?
- Why Disable
- How to return an items?
- How's my order being shipped?
- What about the Availability of
- If I like to return an item,
what do I need to do?
- Are you going to send a
confirmation, once you receive my order?
- How long will I receive my
- Are shipping and handling
- What can you guarantee about
- Do you accept a Credit Card?
- To whom and where I'm going to
send my order form?
- How safe it is to place an
- How about if I want to pay
Check or Money Order, can I do that?
- Can I place order over the
- How to add to
Yepey to Favorites or How to add to Bookmark?
- Why it's safe to place order
- What's the difference of
Paypal Cart and Google Cart?
- Do you accept Bill Me Later?
- Can I fax my
- Do you accept mail order?
many days will my order arrived?
- For 48 states -
delivery will be 3 weeks to 4 weeks. In case, you have not receive your
order beyond that week, please notify us. For
order ship outside 48 states, we cannot calculate the delivery date, because
your order will be shipped to different carrier.
much is the Shipping & Handling Charges and Do you have express shipping?
you accept an International Order?
- Sorry, We don't accept
International Orders anymore! Shipping and Handling are just too much
to Redeem a Gift Cards?
- First, determine how much
credit you have?
Value - less $10.00
for orders ship to 48 States; less $25.00 for orders ship to
Alaska or Hawaii; less $37.00 for orders ship outside U.S.A.
if you have $50.00 and your shipping
address is within 48 States, your credit will be $40.00. Choose a
products that exact amount or below the amount of your gift cards
credit or you can pay the difference by
- Remember, that you Gift
Cards has no Expiration Date.
- Browse our website, then
click the redeem button of the products you select. You will be forwarded
to a secure website to enter the Gift Cards Information and Shipping
- If you want to redeem more
products, simply click the back button to add more products.
- Once you're done, please
continue to fill up the shipping page.
to return an items?
- You don't need to call
or contact us to ask for return number or authorization number to return an
item. If you doesn't like what you bought, just pack it with the original
package and mail it back to us. No questions ask! Just send an e-mail about
your return. Once we receive your return items, we will refund the purchase
price. Sorry, shipping and handling is non-refundable! That's it!
Disable Pop-up Blocker?
- Some ISP (Internet
Connection) will block everything! Some of our links like the larger picture
or Paypal Shopping Cart will open a new browser for your easy browsing or
easy Shopping. You can easily close the large picture by closing the new
window and continue browsing or you can easily add another products to your
If you have a Microsoft
Blocker that's fine because they will only block the pop-up that generated by
the website (in other words this is the kind of pop up that open a new window
without clicking any links - without
That's the kind of Pop-up were Microsoft is blocking. Just disable it
temporarily, when you finish browsing our website, please don't forget to able
your pop-up blocker.
my order being shipped? (Carrier)
- We will ship your order
through UPS Ground. (address located at 48 States in USA).
- Any order ship to Hawaii,
Alaska or any US territory will be ship thru UPS but no Rush Shipping!
- Order ship outside USA -
will be ship thru Post Office!
about the Availability of the Products?
- Availability of the products
is subject to change without notice. We only update our website every 24-48
hours, so if your order is out-of-stock, you have alternate choice:
a. If the item is out of stock, you can replace it to other item or get your
money back. (100% Money Back Guarantee)
b. If it is a back order, you can wait until your order is available or get
your money back. (100% Money Back
really appreciate if you let us know as soon as possible, that you want your
money back specially, if you use your credit card. We really want to
return you money immediately!
I like to return an item, what do I need to do?
- Very easy Return Policy! (Yepey
Online Store) You don't need to call or
contact us to ask for return number or authorization number to return an
item. If you doesn't like what you buy, return it immediately. Just pack it
with the original package and mail it back to us. No questions ask! Just
send e-mail about your return. Once we receive your return items, we will
refund your money excluding shipping and handling (if you paid a shipping
and handling). That's it! Once we receive your
returns, we will process your request of action immediately. 100% Money Back
a. If you are not fully satisfied with your order,
return it immediately
1. For replacement
2. Credit you to other
3. or get your money back!
excluding the shipping and handling. Sorry no refund on Shipping and
you going to send confirmation, once you receive my order?
- Yes! We're going to send a
confirmation, through e-mail or mail once we receive your order form and
long will I receive my refund?
- Once we receive the products
that you return to us, we will send your refund immediately. No questions
Shipping and Handling refundable?
- We're sorry! Shipping and
Handling is not refundable.
can you guarantee about this products?
- We guarantee that every
product you buy in this website is free of defects, or return it immediately
for replacement or refund. These product is a fast-selling item here in
you accept a Credit Card?
- Yes, we accept credit card,
Visa, MasterCard thru Mail Orders, Fax Orders and Online Orders. Our
cart is process thru PAYPAL at this moment, which is all major credit card
is accepted. (Visa, MasterCard, American Express)
whom and where I'm going to send my order form?
- Send your order form to
Yepey / Judith Smith, 1319 S. Cougar Dr., Moses Lake, WA 98837-9799. Check
must be made payable to Yepey / Judith Smith.
safe it is to place an order?
- It is very safe, because we
use secure site to collection your personal information
- For Paypal cart, every time
you click the add to card button your ORDER is sent to a SECURE
website (https://www.paypal.com ) You're credit card is process safely.
When you make payment thru a secure site, you can see a padlock in
the right below of your browser (means SECURE which is you can see it in
- Same as Google cart.
about if I want to pay Personal Check can I do that?
- Yes, you can mail your
order with Personal Check! Check Name and Address must be the same
Shipping Name and Address! Just fill up the order
form and mail it to us with you payment
Check or Money Order!
I place order over the phone?
- Sorry, we don't accept phone
order anymore! If you are skeptical to place order online, try to use BILL
ME LATER AT PAYPAL CHECK OUT! You don't need to enter your debit or credit
card number! Paypal will just send you a bill later! They will just ask you
to enter your shipping name, address and the last 4 digit number of your
social security number! Click
here for more info!
to add Yepey to Favorites or How to add to Bookmarks?
- Above in your Microsoft
Internet Explorer browser, you can see or read a Favorites between View and
Tools, click the favorite and click Add Favorites. Some other browser
you add as bookmarks.
it's safe to place order here?
- We process your order thru
Paypal and Google. (These two company are very excellent in protecting
your Personal Information) When you click any cart, you will be forwarded
to a secure website.
- Our Company (Yepey) will
not ask any bank information or update your payments in your online
orders. Paypal and Google will take care of those process.
- If you place order
thru Google, all e-mails regarding your order will be made in Google
- If you place order
thru Paypal, we will send you an e-mail confirmation from our website
but remember we will not ask to update your credit card information or
- As our customer, your
security is our top priority!
Here's some advice:
- Use a debit card for your
online shopping. You can reload your debit card when you need to shop
- Avoid clicking any links
that might download any virus or forward you to a scam or fraud website.
Always type the name of the website in your browser. Like this: www.yepey.com.
Note: This technique is
also very useful to other website, specially Paypal. Always type the
website name in your browser. Like this: http://www.paypal.com. Don't fall
for a fraud e-mail or scams e-mail.
the difference between Paypal Cart and Google Cart?
- Generally, Paypal and
Google are both excellent cart. The difference is Paypal cart will only
charge one shipping charges per order whereas Google, we add shipping
charges for each item. So, if you want to buy 2 items or more, please use
Paypal and if you want to buy 1 item, you can use Google cart or Paypal
you accept Bill Me Later?
I fax my order?
- Sorry, we don't accept fax
you accept mail order?
- Yes, we do accept mail order
with your Money Order or Certified Checks, Click
here to get the mail order form!
- Please mail to: Yepey/
Judith Smith 1319 S. Cougar Dr., Moses Lake, WA 98837.
- Check must be Payable to:
Yepey / Judith Smith.
- The surcharge of the
insufficient Check will be $25.00. Please note: Name of the check must
be the same with the Shipping Address!
- The processing of this order
might takes longer compare to Online Order!
If you more questions and it's not answered here,
here to send e-mail
Registered Trade Names: YEPEY
Licensed as Sole Proprietorship
Address: 1319 S. Cougar Dr., Moses Lake, WA 98837 USA